At ASAS QS, we are dedicated to delivering exceptional quantity surveying consultancy services that consistently meet and exceed the expectations of our clients. Our commitment to quality is at the forefront of everything we do, and we strive to uphold the highest professional standards while continuously improving our processes and capabilities.
Our Core Principles:
Client-Centric Approach: We place our clients' needs and objectives at the center of our services. We listen attentively to their requirements, providing tailored solutions that add value to their projects.
Expertise and Professionalism: Our team of experienced quantity surveyors, equipped with the latest industry knowledge and best practices, ensures that every project is handled with expertise, precision, and professionalism.
Accuracy and Attention to Detail: We understand the critical role accurate cost estimation plays in project success. We are committed to meticulous attention to detail in our quantity calculations and cost projections.
Timely Delivery: We recognize the importance of timely project completion. We pledge to deliver our services within agreed-upon deadlines without compromising on quality.
Continuous Improvement: We are dedicated to ongoing improvement in our processes, methodologies, and skills. Regular training and staying up-to-date with industry advancements are integral to our commitment to excellence.
Ethical Practices: Integrity and ethical behavior are fundamental to our operations. We adhere to the highest ethical standards, ensuring transparency, honesty, and fairness in all our interactions.
Our Quality Objectives:
Maintain a client satisfaction rate of at least 90% through regular feedback and improvement initiatives.
Achieve a minimum accuracy level of 95% in our cost estimation and project evaluation.
Complete all projects within the agreed-upon timelines, with an on-time delivery rate of 95% or higher.
Continuously enhance our team's skills through training, certifications, and knowledge-sharing activities.
Regularly review and update our quality management system to align with changing industry trends and client needs.
Compliance and Accountability:
Every member of our team is responsible for upholding the principles outlined in this Quality Policy. We foster a culture of accountability, where each individual's contribution to quality is valued and recognized.
Communication:
We encourage open communication with our clients, stakeholders, and team members to ensure that expectations are well-understood and met. Feedback is essential in our journey of improvement.
We are committed to ensuring that our Quality Policy is understood, implemented, and maintained throughout our organization. This policy is regularly reviewed to ensure its ongoing relevance and effectiveness.
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